Managers show as Account Manager in the appWhen you invite a manager, the app labels the role Account Manager. On these help pages we call them managers.
What managers can and can’t do
Invite a manager
- Go to Settings and open the Users tab.
- Click Add new member.
- Select Account Manager.
- Enter the person’s email.
- Click Invite.
Remove a manager
- Go to Settings and open the Users tab.
- Click the delete icon next to the manager.
- Confirm.
Frequently asked questions
I don't see the Users tab in Settings.
I don't see the Users tab in Settings.
Only the agency owner sees the Users tab. If you are a manager, ask your agency owner to invite or remove team members.
My manager signed up but still shows as Invitation Pending.
My manager signed up but still shows as Invitation Pending.
They must sign up with the exact email you invited. If they used a different email, remove the pending invitation and invite the email they signed up with.
