> ## Documentation Index
> Fetch the complete documentation index at: https://help.stllr.network/llms.txt
> Use this file to discover all available pages before exploring further.

# Add balance and transfer

> Your Stllr wallet balance can only be used to pay for campaign UGC videos.

> [!WARNING]
>
> **Wallet balance and the credits system are separate**
>
> Your **Stllr wallet balance** can only be used to pay for **campaign UGC videos**. It **cannot** be used in Remix.
>
> The **credits system** is used **only in Remix**, and it **cannot** be used to buy campaign UGC videos.
>
> The two cannot be exchanged or converted into each other.

> [!NOTE]
>
> **Coming soon**
>
> Stllr is introducing a single, universal **credit system** across the whole platform. When it launches, it will replace the wallet, and your existing balance will carry over. This guide will be updated with the details.

## Add balance to your Wallet

1. Open [**Wallet**](https://app.stllr.network/wallet).
2. Click **Add balance**.
3. Enter the amount in **SAR**. The minimum is **10** and the maximum is **9,999** per top-up.
4. Click **Pay** and complete the payment on the secure page.
5. You are returned to your wallet, where the new balance and a **Stllr Balance Recharge** transaction appear.

Taxes are calculated on top of the amount you enter, where applicable.

> [!WARNING]
>
> Wallet balance is **non-refundable** and cannot be transferred back to your bank account.

## Pay with your balance

Using your wallet balance is optional. If you have balance, you can turn on **Use balance** when you check out a campaign. Your balance is applied first, and you pay any remainder by card. See [Create a campaign](https://help.stllr.network/en/brands/campaigns/create-campaign.md).

## Transfer balance to a team member

If your company has several members, you can share balance.

1. Open [**Wallet**](https://app.stllr.network/wallet).
2. Click **Transfer**.
3. Select the **member**.
4. Enter the **amount** (at least 1, and not more than your available balance).
5. Click **Transfer**.

The transaction appears as **Stllr Balance Transfer** for both of you, with **From** and **To**.

To transfer, the other person must already be a member of your company. See [Manage your team](https://help.stllr.network/en/brands/account/team-members.md).

## Frequently asked questions

> [accordion] My top-up did not show up.
>
> Wait a few minutes and refresh. If the payment was taken and the balance is not there, contact Stllr support with the payment time and amount.

> [accordion] Can I add balance in a currency other than SAR?
>
> Balance top-ups are in SAR.

> [accordion] Can I get my balance back as money?
>
> No. Balance can only be used on Stllr.

> [accordion] I cannot find the member I want to transfer to.
>
> They need to accept your team invitation first. See [Manage your team](https://help.stllr.network/en/brands/account/team-members.md).


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